A power event at a Google Cloud data center near London caused widespread service disruptions for several major UK banks and other businesses on Tuesday.
Key facts
- •The Google Cloud outage began at 6:08 a.m. GMT on Tuesday due to a power event at a data center near London.
- •Affected UK banks include Lloyds, HSBC, Halifax, and Revolut.
- •Google Cloud reported that the issue was mitigated for most customers, though a small number continued to experience problems.
- •Other organizations, including Rightmove and the Royal Mail, also reported service disruptions.
- •Google Cloud confirmed that the incident specifically impacted the europe-west2 region.
A power outage at a Google Cloud data center near London triggered widespread service disruptions for multiple UK banks and organizations on Tuesday. The incident, which began at 6:08 a.m. GMT, affected services in the europe-west2 region. Major institutions including Lloyds, HSBC, Halifax, and Revolut reported issues with their online banking platforms and mobile applications.
Impact on Financial Services
The disruption affected various banking functions, including ATM withdrawals, bank transfers, and card top-ups for Revolut customers. Lloyds and HSBC confirmed that their clients experienced difficulties accessing online banking and mobile apps. Despite the technical failures, affected banks and Google Cloud assured users that customer funds and personal data remained secure throughout the incident.
Broader Service Disruptions
Beyond the banking sector, the outage impacted other organizations, with internet service tracker Downdetector recording hundreds of reports from users. Affected services included the property website Rightmove and the Royal Mail postal service. While the center of the outage was identified in London, Google Cloud noted that impacts could extend to international apps relying on the London-based infrastructure.
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This article was independently rewritten by ManyPress editorial AI from reporting originally published by ABC News Business, Euronews Business.
