# Qantas to Outsource 850 Corporate Jobs to Accenture

> Qantas plans to cut 850 local corporate roles as part of a multi-year partnership with Accenture to modernize its IT systems and increase AI integration.

- Published: 2026-11-10T01:55:22.000Z
- Category: world
- Synthesized from 2 outlets: [BBC Asia](https://www.bbc.co.uk/news/articles/cry838v4qzvyo?at_medium=RSS&at_campaign=rss), [ABC Australia](https://www.abc.net.au/news/2026-11-10/850-jobs-to-go-from-qantas-as-airline-moves-roles-overseas/107368120)
- Canonical URL: https://manypress.com/article/qantas-to-outsource-850-corporate-jobs-to-accenture
- Publisher: ManyPress (https://manypress.com). When citing, link the canonical URL.

---

Qantas announced plans to outsource 850 corporate positions to the consulting firm Accenture, with the majority of the affected roles moving to India. CEO Vanessa Hudson informed staff of the decision via an internal email on Tuesday, citing the need to modernize the airline's aging technology infrastructure. The job reductions are scheduled to begin by mid-2027 and will primarily impact finance, procurement, people, and marketing departments.

### Key numbers

- **850** — corporate jobs to be cut
- **AU$1 billion** — annual technology spending
- **1,000** — legacy applications currently in use

**Why it matters:** The move reflects a significant shift in corporate operations for Australia's national carrier as it seeks to replace legacy systems with AI-driven technology. By outsourcing 850 roles, the airline aims to reduce operational costs and duplication, directly affecting its domestic workforce while signaling a broader industry trend toward rapid automation and internationalized service delivery.

## Modernizing IT and AI Integration

CEO Vanessa Hudson stated that the airline currently operates on technology built over several decades, including more than 1,000 legacy applications that lack integration. The partnership with Accenture is intended to simplify corporate functions, reduce duplication, and accelerate the company's adoption of artificial intelligence. Hudson noted that the airline spends over AU$1 billion annually on technology and that these changes are necessary to improve efficiency.

## Impact on Staff and Redeployment

While the transition will shift most work to teams in India, Qantas stated that some services will continue to be delivered in Australia. The airline has committed to redeploying affected staff where possible, including into new roles within the company. Qantas, which employs approximately 28,000 people in Australia and 4,000 globally, is currently in discussions with unions and staff regarding the transition. The Australian Services Union confirmed it is meeting with members to discuss the announcement.

**Key points**

- Qantas will cut 850 local corporate jobs as part of a new multi-year deal with Accenture.
- The transition is scheduled to begin by mid-2027.
- Affected roles are primarily in finance, procurement, people, and marketing.
- Qantas spends more than AU$1 billion annually on its technology systems.
- The airline currently operates more than 1,000 legacy applications.