The second-generation Bose QuietComfort headphones provide reliable sound and noise cancellation, but struggle to distinguish themselves in a competitive market at their $359 price point.

Bose has released its second-generation QuietComfort headphones, positioned as a step-down model from the flagship Ultra Gen 2. While the new headphones feature improved default sound and a comfortable design, they lack standout features compared to competitors like Sony and Apple. At a price of $359, the headphones face stiff competition from both premium flagships and more affordable alternatives.

Sound Quality and Performance

The QC Gen 2 headphones feature the best default sound profile Bose has produced, though the midrange can feel muted. Users can adjust this via a 3-band EQ in the app. While the active noise cancellation is effective at blocking ambient sounds like airplane noise or air conditioning, it is less aggressive than the flagship Ultra model, which may be a benefit for users sensitive to pressure sensations.

Design and Connectivity

The headphones feature a design similar to the Ultra Gen 2 but utilize more plastic in the headband and joints. They are available in black, white, mauve, light avocado green, and a two-tone mint. The 3.5mm headphone jack has been removed, though the USB-C port supports charging and lossless audio up to 24-bit/48kHz. The package includes color-matched USB-C-to-USB-C and USB-C-to-3.5mm cables.

Market Position and Limitations

The headphones struggle with call quality, which remains behind major competitors and can suffer from compression in loud environments. Furthermore, the device lacks support for high-res wireless codecs like LDAC or AptX Lossless. Given that flagship models from competitors are often available at similar sale prices, the QC Gen 2 lacks a compelling reason to choose them over other market options.