Croatian Wolt users must now verify their age via the state mGrađani system to purchase alcoholic or energy drinks.
Key facts
- •The new verification system is required to comply with updated Croatian legal regulations.
- •Users must be at least 18 years old to purchase alcoholic or energy drinks.
- •The verification process requires an OIB for successful authentication.
- •Wolt does not receive personal data beyond confirmation of the user's age status.
- •Orders containing restricted items will be blocked if the mGrađani verification is not completed.
Wolt has introduced mandatory age verification for all users in Croatia ordering alcoholic or energy drinks through its platform. The new requirement aligns with updated Croatian legal regulations, replacing the previous system of self-confirmation via a checkbox.
Verification Process via mGrađani
To purchase restricted items, users must now authenticate their age through the state-run mGrađani system. When ordering via a mobile device, the Wolt app automatically redirects the user to the mGrađani application. For desktop users, a QR code is displayed, which must be scanned with a mobile phone to complete the authorization.
Data Privacy and Requirements
Wolt states that the verification process only confirms whether the buyer meets the 18-year age requirement, without accessing other personal information. To successfully complete the check, users must possess an OIB and ensure both the Wolt and mGrađani applications are updated on their mobile devices. Orders containing alcohol or energy drinks cannot be finalized if the verification process is not completed.
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This article was independently rewritten by ManyPress editorial AI from reporting originally published by Total Croatia News.


