TFG London is investigating a cyberattack that has disrupted IT systems and website functions for its UK-based fashion brands, Hobbs, Whistles, and Phase Eight.

TFG London, the UK division of South African retail group The Foschini Group, confirmed a cybersecurity incident affecting three of its fashion brands: Hobbs, Whistles, and Phase Eight. The company identified the breach on October 11 and has since engaged external cybersecurity specialists to assist with the investigation. While physical stores remain open, the company has reported that some IT systems are unavailable and online order processing has been impacted.

Impact on Operations and Data

TFG London has stated that it is currently working to determine whether any personal or sensitive customer information was compromised during the incident. As a precautionary measure, the company has paused online orders. However, TFG noted that payment processing is handled by a third-party provider, and based on current findings, it has no reason to believe payment information is at risk. The disruption is limited to the company's UK operations for these three specific brands. TFG’s other UK businesses, White Stuff and Inside Story, remain unaffected, as do the company's operations in Africa and Australia, which utilize separate IT infrastructure.

Company Response

The retailer has activated its incident response and business continuity plans in response to the breach. TFG London has notified relevant UK authorities and continues to monitor its systems. The company has apologized for the disruption and stated it will provide updates to customers as the investigation progresses, including notifying any individuals or organizations if evidence of data compromise is discovered.